The intuit data protect plan ensures proper backup of vital business information online on Intuit servers. IDP prevents data from getting lost or disrupted by providing a secure way to store your critical financial data. When the user is unable to backup data with IDP the above-mentioned functions cannot be performed. If your Intuit data protect backup failed, there can be a few reasons for the issue. In this article, we are going to help you resolve this issue by providing you with reasons why the error occurs and effective solutions to resolve it.
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If you are having trouble performing the steps or resolving the issue on your own, you can get in touch with us at 1.855.738.2784 to get technical assistance with the error.
Data Protect Backup Unsuccessful: What Causes this Issue?
If your Intuit data protect backup failed, the following reasons might be causing the error –
- Another workstation is already using the company file you are trying to backup.
- You are unable to find the IDP services using your Windows search program and files option.
- There are issues with your operating system and it is not using the correct file.
- Your IDP login credentials are incorrect and you are unable to log in.
- The IBuEngHost.exe is running on a local Windows user instead of an admin user.
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If You Can’t Backup with Intuit Data Protect, Do This!
If your Intuit data protect backup was unsuccessful, follow these steps to address the issue –
Step 1. Install the Latest Updates on Your IDP and QuickBooks
The first and foremost step is to ensure that IDP and QuickBooks are updated to the latest release.
- Open QuickBooks and go to the Update Now tab from the Help menu.
- Find the Data Protect option at the bottom and checkmark the box.
- Update IDP and try backing up your financial data again.
Step 2. Allow the Data Protect Files through Windows Firewall
Make sure that the IDP files are not blocked by firewall settings. Modify the settings and allow the files through the Windows firewall.
- Search for Firewall on the search box of your Windows Start menu.
- Next, select the Allow app through Windows Firewall and Allow another app options.
- Browse for QBIDPservice.exe and open the service by clicking on Open.
- Choose Private as the Network Type and click on Add to open IBUenghost.exe and IntuitDataProtect.exe.
Step 3. Run a Diagnosis with the IDP Diagnostic Tool
Use the IDP diagnostic tool to get rid of the data protect unsuccessful backup issues.
- Right-click on the IDP icon and select About Intuit Data Protect to launch the tool.
- Press Ctrl + F2 and run the Intuit Data Protect Diagnostic Tool by selecting Run Diagnostics.
- Let the tool run and if some issues are detected, reconfigure the software to allow proper IDP backup.
Conclusion
The Intuit Data Protect Backup Failed issue can be eliminated with the help of the above-provided solutions. If the error persists, you can contact us at 1.855.738.2784 and take assistance from our support team in fixing the issue.
