Like other software, at times QuickBooks also bump into multiple technical glitches and errors. It is found that the users are hit with a problem where the QuickBooks app quits unexpectedly, and throws error prompts such as “quickbooks has stopped working”, “QuickBooks won’t open”, or “QuickBooks not responding.” This is a Windows-generated error message that also pops up on your screen saying “A problem caused the program to stop working correctly, or Windows is checking for a solution to the problem” error messages in some scenarios.
What does “QuickBooks has stopped working” mean?
When the user attempts to reopen QuickBooks after the application quits itself, the same error message QuickBooks has stopped working appears on your display. Sometimes, the users might lead this error due to the sudden shutdown of QuickBooks software. QuickBooks doesn’t strike out any error message and starts freezing on Windows. It not only interrupts the smooth process but also ends up with the loss of unsaved data.
Why QuickBooks has Stopped Working issue occurs?
There are various reasons that may accountable for the “quickbooks has stopped working” or “QuickBooks is not opening” error. A few of them are enumerated below. Let’s take a look:
- The QBWUSER.INI file present on the device or the network is either disintegrated or corrupted.
- The program file itself is corrupted.
- It may take place in case the QuickBooks Desktop stops proper functioning or the QuickBooks desktop freezes.
- The Windows operating system files are damaged.
- A hard drive attached to the device is damaged and is not entirely accessible.
- QuickBooks is not correctly installed on Windows.
- If the name of the QuickBooks company file has more characters than the maximum allowed limit.
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How to detect and troubleshoot QuickBooks has stopped working error?
To settle QuickBooks not responding/ not working issues, you are supposed to carry out all the rectifications in a given sequence. If the first method didn’t work then you can go through the next one. Here’s how:
Method 1: Run the QuickBooks Refresher tool
- In the beginning, close the QuickBooks software.
- Now, download the QuickBooks refresher tool and save the file on the system.
- Click on the Run icon and then run the QBRefresher tool when the download process completes.
- Then, choose the Fix my QuickBooks option. Now, the tool will automatically diagnose the issue and will fix it on its own.
- Finally, open QuickBooks and check the error status.
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Method 2: Verify Internet Connectivity
- Firstly, make sure that the date and time are correct in your system.
- Now, open Internet Explorer and select Tools from the menu bar at the top.
- Head to Internet Options.
- After that, select Reboot Defaults from the Advanced tab.
- Click Apply and then press OK.
- At last, run QuickBooks again to see whether the problem still exists or not.
Wind-up!
Don’t you know how to deal with quickbooks has stopped working issue or looking for any professional assistance? Don’t panic if yes. It’s not new or uncommon to stuck with some unspecified errors while running the QuickBooks software. Therefore, you are suggested to have a word with our QuickBooks technical error support team in order to learn some advanced techniques to tackle this problem in one go.
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